Frequently Asked Questions
Everything you need to know about our premium cycling apparel and services.
How do I determine the correct size for my cycling kit?
Our gear is designed with a high-performance, aerodynamic 'pro-fit'. We recommend consulting our detailed Size Guide which uses chest, waist, and hip measurements to ensure the perfect fit for your body type.
What is your shipping policy for international orders?
We ship worldwide via premium couriers. Orders are typically processed within 24-48 hours, and delivery times range from 3-7 business days depending on your location and selected shipping method.
Do you offer a Crash Replacement program?
Yes, we support our riders. If your kit is damaged in a crash, we offer a 40% discount on a replacement item to get you back on the bike as soon as possible.
How should I care for my technical cycling apparel?
To maintain the longevity of the technical fabrics, we recommend machine washing in cold water on a gentle cycle, using a wash bag, and avoiding fabric softeners. Always hang dry in the shade; never tumble dry.
What is your return and exchange policy?
We offer a 30-day return window for all full-priced items. Products must be in original condition, unworn, and with all tags attached to be eligible for a refund or exchange.
Are your chamois pads suitable for long-distance endurance rides?
Absolutely. We utilize high-density, multi-layer chamois technology specifically engineered to provide maximum comfort and pressure relief for rides exceeding five hours.